WELLINGTON, Thursday 26 July 2012: A Kiwi company has opened up the world of video communication with the provision of leading-edge software technologies that will allow all video conferencing systems hosted on different platforms to connect seamlessly.
Smartpresence, New Zealand’s leading video service provider, has added enhancements to its Smartcloud hosted services including the introduction of full Skype integration and gateway services along with advanced call control and scalability with Polycom DMA architecture, New Zealand’s first.
Corey McCarthy, Director, Smartpresence, says with thousands of businesses ranging from small-to-medium-enterprises (SMEs) through to large corporate and Government departments using video as critical business tools, the technology will soon become as ubiquitous as mobile phones, or email.
“Videoconferencing and telepresence in New Zealand has been developing into isolated ‘islands’ making it difficult or impossible to ‘talk’ to one another. This has frustrated users, stifled adoption and negatively affected reliability. As an industry, we needed a solution, one that would provide simple, transparent connectivity between these ‘islands’ and we found that in the technologies now available on our Smartcloud service.
“This will open up the world of videoconferencing to a far greater audience – Skype for example has over 660 million registered users. Video conferencing will one day become as commonplace as the cell phone is today, and we’re ready for the video dial tone,” he adds.
Before the new technologies were available, there were two options available to users wanting to communicate via video. The first being video-links with users on the same professional video conferencing systems and the second via proprietary online programmes such as Skype.
Video conferencing technology is also used in hundreds of schools around the country, making long-distance learning as well as international communication between schools, school boards and management teams possible.
“Video has established itself as one of the most efficient, cost-effective and environmentally-friendly ways of communicating as it reduces the need for travel. With these systems we can also ensure that the quality of communication is maintained within an organisation’s network even when, for example, Skype users connect.
“This is especially important as we all look for ways to reduce our impact on the environment and increase efficiencies,” adds McCarthy.
In addition to business and enterprise, health, government and education providers, this equipment also has widespread application for people who work from home regularly, or who travel locally and globally as part of their jobs to maintain communication with colleagues and contacts.
The technology will support connections between users regardless of the transport layer, for example H323, SIP URI, Cisco TIP, ISDN, Microsoft Lync, Lync 365, or Skype.
Smartpresence is an accredited, independent supplier, installer and maintenance partner of the world’s leading brands of video conferencing and telepresence systems, and has the most experienced video communications team in New Zealand. Smartpresence’s customer care services provide the highest level of technical support available in New Zealand with fully trained and accredited staff.
For more information on Smartpresence visit www.smartpresence.co.nz