Experience tells us confidence in the using the technology is the most significant barrier in user adoptions. At the centre of our training is best, practise visual communications. To truly exploit the technology, it must be used well.
• Internal process for use of the rooms
• Video conference etiquette
• Content sharing
• Chairperson hints
We can also adapt our training to train the trainer with your allocated site champions who can then help spread the tele-culture within your organisation for new staff and refresher sessions for other users.
As part of our training we also provide access to on demand easy to understand training videos.
For those customers who are managing the video environment in house, this session takes a deeper dive in to the technology surrounding the deployment and how it works under the hood. Your support team will then be able to support and satisfy end users more readily.
• Call Management
• Trouble Shooting
• Interconnect to external parties
• Log diagnosis
• Industry standards
Training can be carried out either onsite or remotely using video conference system. Training should include all those who will most benefit from the technology. As a minimum at least one session per physical location is recommended.
Utilise the full potential of your digital signage solution and reduce costs by managing in-house. As part of our digital signage training we cover.
• Basic configuration
• Template design
• Layout optimisation
• Live updates
Our training program is designed so those responsible for content creation have the skills to optimise your digital signage. With Smartpresence we make it simple